We are looking for a Customer Support Operator to strengthen our operational team.
- 3+ years of customer support operations experience in a project and/or program management role.
- Telecommunication industries experience preferred.
- Team player who brings passion and excitement into work with high energy
- Experience working in cross-disciplinary virtual teams with demonstrated ability to resolve road blocks to progress
- You are passionated about the web
- You are an easy and clear speaker
- You speak perfectly French
- You speak perfectly English
- You speak perfectly Spanish
- You are patient and attentive
- You have clear communication skills and you know how to use positive language
- You are able and willing to learn about the product/ service
- You have a good ability in reading people needs
- You can handle surprises and stressful situation in case of problematic request
- You are persuasive
- In all situations, you do your best to please customers and always observe the company policy
- Based in Barcelona, Spain